Frequently Asked Questions

Yes — all documents and payments are handled with bank-level encryption and full privacy protection, ensuring your sensitive data remains confidential.

For most renewals and standard visas, you do NOT need to appear personally. For initial visa applications (like 9g or 13a), one personal appearance for biometrics is required, but we schedule it to minimize your wait time.

Timelines vary by service. Most renewals take 3-5 business days. Complex visa applications typically range from 2 weeks to 2 months. We provide a realistic timeline upon assessment.

We accept major credit cards, bank transfers, and GCash. All payments are processed securely.